How to play casino games responsibly

18 April 2024

At Goldenpalacedice.be, playing games responsibly is serious business. We believe that online casino games should be fun first and foremost, which is why we created our how-to guides. They are designed to teach you how to play responsibly, because playing responsibly is essential for success in casino games. After all, a smart player with the right information is more likely to make a profit.

We are a legal casino website in Belgium. We believe it is our responsibility to provide you with all the information you need to be a responsible casino player. However, it is also important that you, the player, adhere to these principles of responsible gaming. On this page, we will outline our vision of responsible gaming and how you can play casino games smarter online.

How to distinguish a legal online casino from fraudulent websites?

Golden Palace is not only known for its range of games, including online slots, video poker, table games, dice games, and progressive jackpots, but also as one of the few online casinos in Belgium that is a 100% legal casino. We are proud of our licence B+ granted by the Belgian Gaming Commission, as well as all the necessary RNG certifications. This allows us to guarantee that Goldenpalacedice.be is 100% legal, 100% regulated and 100% safe 24 hours a day.

Unfortunately, there are many fraudulent websites operating illegally, beyond the reach of the Belgian Gaming Commission and without the transparency we offer at Golden Palace. It is therefore crucial that players know what to look out for when identifying illegal and therefore potentially dangerous websites.

Firstly, it is important to look at an online casino's licences and certifications. Players can also check the authority that issued the licence to confirm that the casino is legal. At Golden Palace, we are proud of our licences and we clearly display them on our online platforms.

Look out for red flags that may indicate a fraudulent website. These could be things like unclear terms and conditions, unsafe payment methods, or a lack of customer support. It is strongly advised against visiting such sites, and especially against playing on them for real money.

How to interpret the regulations?

In Belgium, online casino games are regulated by strict legislation aimed at keeping illegal operators out of the market.
To gain access to our legal online casino, we are obliged to enforce certain rules. Since we comply with all legal requirements, players at Goldenpalacedice.be are assured of a safe gaming environment.

One of the most important rules Belgian players should be aware of is the age restriction for online gambling. In Belgium, you have to be at least 21 years old to take part in casino games on the internet, and thus, contrary to what many people think, not 18. This is strictly enforced by Goldenpalacedice.be, which asks its players to provide legal ID to verify their age when registering.

How to control your online gaming budget?

If you have become a regular player at Goldenpalacedice.be, we thank you for your trust! We hope you have already had a lot of fun on our safe and reliable platform, and that you keep this enjoyment throughout all your visits. We therefore think it's hugely important that you know how to keep your gaming budget under control on our website.

A good practice is to set weekly limits based on your overall financial situation and your available free time. Never spend more than you have allotted yourself and don't overplay.

How to use self-exclusion and set a deposit limit?

At Goldenpalacedice.be, we make sure that our members have the right tools to manage and control their behaviour while playing, all to protect the player. One of the main ways players can do this is by using self-exclusion and a deposit limit in their account.

Self-exclusion is a feature players can use if they find they are struggling to control their gambling. This feature allows them to temporarily or even permanently block their access to the online casino.

With just a few clicks, you can request a temporary timeout from your gaming experience, during which you cannot access your account. You can also choose to self-exclude by being placed on Belgium's national EPIS list, where players are excluded from casino games, both online and in land-based casinos and gaming rooms.

In addition to self-exclusion, we also offer a deposit limit. A deposit limit allows players to set a maximum amount they can spend per week. This helps them stay within their budget and avoid overspending.

The default limit is €200 per week. You can lower this limit easily in your Goldenpalacedice.be account. If you want a higher deposit limit, however, you have to wait 72 hours for this request to be approved.

Of course, we do this not without reason, but for protection, so that you as a player can't just give in as impulse behaviour.
These measures can help prevent our players from spending too much of their time or budget on online casino gaming and maintain a healthy balance between playing for money and other aspects of their lives.

We recommend that all players regularly evaluate their playing behaviour and, if necessary, use these tools to control their gambling behaviour.

How to protect your online safety and privacy?

If you thought that every website where you spend your online time can be detrimental to your online security and privacy, then thankfully you are wrong. After all, at Goldenpalacedice.be, we can guarantee that your personal data is 100% safe. We can give this assurance with conviction because we operate fully in line with Belgian law or gambling and are closely monitored by the Belgian Gaming Commission.

Nevertheless, we have some tips for you to make sure you do your bit for your own security too. For example, your user name should never contain personal information. Therefore, choose a so-called nickname that does not establish a clear link with your own identity.

Also, never share your account with others and always remain discreet about your online gaming activities. For example, if you recently won a large sum of money on Goldenpalacedice.be, you obviously don't want others to know about it.

How to seek help for gambling problems?

For most people, playing online casino games is a fun and exciting way to spend free time. For some, however, it can develop into a not-so-good habit or, in extreme cases, even an addiction. As a responsible casino operator, we are here to help.

The first step to tackle a problematic situation is to at least request a time-out, or even a complete self-exclusion through the Belgian Gaming Commission. You can read more about this earlier in this text.

Once a player has locked out access to the gaming platform, we can proceed to asking for help if needed. This is possible by contacting our Customer Care service via the player's account on Goldenpalacedice.be (a service also available for frequently asked questions and other possible problems), or on professional third-party websites such as gokhulp.be and joueurs.aide-en-ligne.be.

Want to know more about how to play casino games? Be sure to read these articles:

Articles that may interest you

Grab your share of €3,000 with 9 Alikes!

15 Apr 2025

From April 16 to 23, take on our 9 Alikes challenge!

Promotion

Golden Easter Rush: Doubling the biggest jackpot

14 Apr 2025

Forget the Easter egg hunt this year – in Golden Palace, you can win the biggest jackpot and receives it twice! 🐣💰